Billing Terms

SeekFirst does not take real payments yet. Charges, balances and statements in the app are simulated, and no card is charged. We store only the last four digits of the card you enter. Before real payments begin, we'll tell you by email and in the app, and you'll need to confirm a payment method. Until then, the rest of these terms describe how billing will work.

You won't be billed until 100 real consumers have signed up and your first 60 days are over. Until then everything is free. After that, $0.10 response charges count toward your $50 monthly cap. The $5 connection fee does not.

Your Billing page shows where you stand, including a live count such as "37 of 100 consumers signed up". Payment details aren't collected until then.

• $10 monthly prepayment, added to your SeekFirst balance at the start of each billing month.
• $0.10 per response: charged each time you respond to a qualified opportunity (an anonymous consumer request or search interest that matches your category and area).
• $5 per connection: charged once per connection, when you and the consumer first communicate through the app. It's never charged twice for the same connection.

Charges are taken from your balance. The $0.10 response charges are capped at $50 per calendar month; any further responses that month are free. The $5 connection fee is separate and doesn't count toward that cap. You can also set your own lower monthly limit and spending alerts on the Billing page.

• Unused balance carries forward to the next month. It doesn't expire while your account is open.
• Overage: if a month's charges are more than your balance, the difference is added to your next monthly payment.
• You get a monthly statement, and can download statements and yearly or quarterly summaries at any time.

If a payment isn't made, your business account is paused. While it's paused you can't respond to opportunities or start new connections. Your profile, history and balance are kept, and the account is restored once the amount owed is paid.

If we issue a refund, for example of unused prepaid balance when you close your account, it's the amount paid minus fees already incurred (response charges and connection fees). If you think a charge was made in error, email us within 60 days and we'll look into it and correct it.

We'll give at least 30 days' notice by email and in the app before any price change takes effect. Prices don't include any taxes that may apply.

Billing questions: Copestone LLC, PO Box 4, New Haven, Indiana 46774 · CopestoneLLC@gmail.com